Tag Archives: Occupational Health and Safety Representatives

Benefits of an Injury Management Course

Jane Carn is the Workplace Health and Safety and Injury Management Manager at Valued Independent People Inc (VIP).

My background was in care.  I worked on ‘the floor’ in a 24-hour care home in England for six years.  In the last two years I was an Assistant Manager. I worked for two companies and was the Occupational Safety and Health (OSH) representative for both.  I had input into the health and safety of both places.  Most of my OSH knowledge is through on-the-floor experience so I am building up my training.

I came from England to Australia so I needed to learn all the different laws and regulations.  I completed the 2-day Occupational Health and Safety Refresher Course at Aurenda to build up my knowledge.  I also completed the Injury Management Course. A lot of knowledge that I now use in this position was covered in the course.  I am currently studying for my Certificate IV in Health and Safety.

I have worked at Valued Independent People Inc (VIP) for about 10 months. VIP is a disability sector organisation that provides support for adults with disabilities and dual diagnosis mental health issues to participate in the community. I am the workplace Health and Safety Manager which includes being the Injury Management Coordinator.  I work with the staff and our individuals making sure they are all practicing workplace health and safety and following manual handling guidelines.

On a daily basis I receive all the incident and accident forms. I investigate them all and where further actions arise from my investigations, I pass them on to the relevant people to address.  I observe the workplaces making sure people are following the policies and procedures and people are happy in their work and write and amend policies and procedures as required. I provide support to all staff and they can ask me any questions. I manage the Health and Safety Representatives in the bases (VIP has four bases) and make sure they are up to date with their health and safety knowledge. I make sure they have access to the current OSH procedures.

In my Injury Management Coordinator role, if someone gets injured at work I follow the procedures in getting them to the doctor, and that is where Aurenda come in. They are the middleman between VIP and the workers compensation insurance company. I send them all the paperwork and they deal with the insurance company. They are there on the end of the phone if I need to ask any questions.

The Injury Management Course was three days full of information. Coming from England, there was no injury management side of things when I was there. I came into a job with minimal knowledge and the course was fabulous. I have been here nearly a year and managed to get quite a few claims through. I also understand what goes on even though I have a lot more to learn.

Aurenda are also very helpful and support me. In the course we went through all the company implications, the process that a claim needs to go through, the input that we need to have with the worker. Aurenda give you a lot of strategies to work with in different cases.

Video of Jane speaking about Aurenda’s courses 


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Filed under Aurenda, Health and Safety Representatives, Injury Management, Injury Management Training, Manual Handling, Occupational Health and Safety, Occupational Health and Safety Training, Workplace Injury

Introductory Safety & Health Representative Courses for Remote Sites

All elected H&S representatives are required to attend an accredited Health & Safety course. For employers of workers at remote sites, the logistics of this can be complicated – and expensive.

Aurenda has developed customised training for Remote Site Health & Safety Representatives. This course can be conducted on remote mine sites for H&S Reps from a single company, or include personnel from contractors across the site. Taking into account the longer days on site, our Remote Site training can save you time by decreasing the number of days you need to release your H&S Reps for. Additional accommodation expenses are also reduced by having your Reps undertake this compulsory training while at site.

Don’t forget Aurenda also offers both the Introductory and Refresher Rep courses each month at its office in Nedlands.

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Injury Management Coordinators Course

Aurenda is excited to announce the introduction of our Injury Management Coordinators Course!

This is the first Employer-Focused program offered of its kind. Learn injury management principles from Australia’s Leaders in Injury Cost Reduction.

Aurenda’s Injury Management Coordinators Course will provide participants with insight into the many aspects of workers’ compensation. Attendees will gain skills and knowledge to enable those who have workplace injury management responsibilities to manage their injured workers in line with the rights and obligations contained in the Workers’ Compensation and Injury Management Act 1981 and Regulations.

Audience: Aurenda’s Injury Management Coordinators Course is designed for anyone who has responsibility for supervising or managing injured workers in the workplace. If you are a Safety Advisor, OSH Rep, Return to Work Coordinator, HR/Administration Advisor, involved in Payroll, or a direct Supervisor or Manager, this is an essential program to learn practical skills to proactively manage injured workers and their claims.

Course Focus: Aurenda’s three day course in injury management encompasses a multitude of topics that are relevant to the effective management of workplace injuries.

Day One:

  •     Workers’ Compensation Legislation
  •     Understanding Workers’ Compensation Premiums
  •     Applying a Compliant Injury Management System
  •     Weekly Payments
  •     Insurer’s Responsibilities
  •     Statutory Settlements and Closures

Day Two:

  •     Injury Management Systems in WA
  •     Planning and Developing an Injury Management Policy
  •     Injury Management Procedure
  •     Processing Claims
  •     Responsibilities of all Parties
  •     Develop rehabilitation programs and return to work plans
  •     Identifying alternate, modified or suitable duties

Day Three:

  •     Implementing Return to Work Strategies
  •     Effectiveness of Rehabilitation Services
  •     Communication Strategies in Workers’ Compensation
  •     Case Studies
  •     Managing Complex Claims

Optional Assessment
Completion of assessment for the unit below will constitute partial completion of Certificate IV of OH&S (BSB41407) or the Diploma of OH&S (BSB51307) qualification: BSBHIRM509A (Manage Rehabilitation or Return to Work Programs)

Our inaugural course is only a few weeks away. Be one of the first to enrol!

Duration: 3 days
Course Date: Wed 25 | Thu 26 | Fri 27 July 2012
Course Times: 8.00am – 4.00pm
Course Fee: $1,100.00 (includes GST component in relation to catering)
Registration Form: To download the Registration form Click here.

Don’t delay, take this opportunity of registering your interest at: training@aurenda.com

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Filed under Aurenda, Health and Safety Representatives, Injury Management, Occupational Health and Safety, Work Health and Safety, Workers Compensation, Workplace Injury

Keeping it safe – 10 tips to a safer workplace

Safety in the workplace is all about KEEPING ourselves and each other safe.

Here is Aurenda’s top ten tips to KEEPING it safe.

The Workplace

1. Keep everything well maintained

Equipment needs to be maintained in good working order and the staff knows how to use it.

2. Keep it clean

A clean workplace is easier to keep safe
Clean up spills or mess straight away

The Workers

3. Keep everyone  involved

Involvement leads to ownership of safety

4. Keep communicating

The staff must feel comfortable speaking up about something that is unsafe
Managers or bosses need to follow up their concerns.

5. Keep safety equipment on

Hardhat, boots, safety glasses, masks, clothing, gloves, seatbelts,

6. Keep an eye out:

For breaches in safety
Employees doing procedures the wrong or unsafe way

The Information

7. Keep Instructions clear and precise

As if you were reading something for the first time
Never assume workers know how the machinery works safely

8. Keep everyone updated in
Health and safety rep training (Aurenda runs regular accredited courses and refreshers)
First aid training
Changes in procedures

9. Keep alert to:
Legislation  changes  (Aurenda is up to date. Follow us on Social Media channels)
Unsafe procedures

10.Common Sense
Let’s all look after each other out there

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Filed under Aurenda, Health and Safety Representatives, Occupational Health and Safety, Work Health and Safety, Workplace Injury

Fall Protection in the Workplace

The recent death of a man in South Perth who fell from a cherry picker highlights the need for fall protection in the work place.

Aurenda believes fall protection is a simple and effective measure that is vital on every single construction work site in this country. Occupational health and safety in this industry is not a suggestion or something that can be ignored or forgotten because the risks are too great. Not only will members of this industry find themselves in dire economic trouble if they fail to follow the guidelines, the risk of debilitating injury or death is simply too great.

A few cases recently have highlighted the need and sometimes lack of fall protection equipment.

Incident 1
Just recently a NSW court has fined a company and its director after for a young new worker’s death. Despite requiring workers to wear a harness and lanyard when working at heights, a specialist demolition company failed to ensure the fall protection was anchored before workers were exposed to risk. The Court heard that in August 2007, the company began to dismantle the roof of a single-storey suburban house. Workers made an access point through the bathroom ceiling near the edge of the roof, but then had to climb unsecured up the roofing tiles to anchor their lanyards at the ridge board. An experienced worker already at the peak said he saw the new labourer move out onto the tiles, but did not see him fall. The injured worker sustained traumatic head injuries and fractured ribs, and died in hospital six days later.

Incident 2
Another incident occurred in Victoria where fall protection failed to be implemented, caused enormous economic fallout, as well the serious injury of an apprentice. The accident, which occurred in 2010 has only just been resolved. It occurred when four construction workers, including three apprentices, were replacing storm damaged roof tiles on a property. The 2.4 metre high rooftop working space didn’t not have the required guard rails installed, so when one of the apprentices lost his footing, he fell to ground, at which point cement splashed in his eye. While the fall itself did not hurt the apprentice, the cement damage which caused a number of following events, eventually lost him his sight in his left eye.

Incident 3
WorkCover NSW fined three companies over an accident involving serious injuries suffered by a 21 year old man who fell 14 meters off a scaffold at a paper mill. In that incident, safety practices across the entire project were questioned after the man fell through a 430mm gap between the scaffolding and wood chip machine.

For the Western Australian Code of Practise on Prevention of Falls in the Workplace go to



Filed under Aurenda, Injury Management, Occupational Health and Safety, Workers Compensation, Workplace Injury

Aurenda now has a social media presence

Aurenda is now able to keep all of its clients up to date with the current news and issues in Occupational Health and Safety and Injury Management via its social media presence.







Whether you are after the next upcoming Occupational Health and Safety Rep Training or information on the upcoming Harmonisation Legislation, these social media sites are the place to find it.

So follow us Twitter, be our friend and like us on Facebook, connect with us on LinkedIn, tune in to AurendaTV and check into our Aurenda Blog.

For the latest timetable of WorkSafe-Accredited Occupational Safety & Health Representative Training and WHS Harmonisation+ Programme go to http://www.aurenda.com/our_process/training/

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Filed under Aurenda, Harmonisation, Health and Safety Representatives, Injury Management, Occupational Health and Safety